Community Health Check - Mar 2019

Alfred Widmann • 10 April 2019

As we are interfacing on an online platform we have user data we can use to help build a sense of what is happening on the network.

Overall March similar or less active than February. Key metrics have on the most part reduced or only increased a little. For instance, there were 67 less users in March (336) 33 of which were contributing members, that is one more than the previous month. A total of 45 hours has been spent on the network that month, that’s nearly 17.5 hours less that the previous month.

It is great to see that the membership is checking in with the network, and members are clearly looking at the content that the members and facilitators are providing, though this month it has “cooled off” somewhat. It is through interacting with the platform through liking, commenting and/or writing topics and posts that we really can build relationships with people in the network. I know there is a wealth of experience and wisdom in this network and we welcome contributions of your views. It will really add richness to the information that is being published on here.

As ever if anybody has any suggestions or requests for analytics please let me know. This is our community and it is our data so let's use it in service to this community, people and planet.

March Analytics

Throughout March the size of the network grew by 10 users (1%) totalling 1084 users. Contributing members have increased by 3% (by one user) leaving 33 contributing users (slightly more in proportion this month than the previous month, but is still below what it was in November and December levels. These members either produce a blog post, resource, discussion, event or just 'post' in the stream - or liking or commenting instead.

These were mostly in the form of 'posts', and 'likes' and 'comments' on posts: like status updates, posts are quick updates that go by in the flow of the stream.  They are good starting points for us to find our voices and get used to exchanging in the community. In March there were more likes but less total comments.

Writing longer-term content

The community can create “Topics” (blogs, resources & discussions). This is longer term content that can become material for future community members as they are searchable. We will also feature this content on our newsletters, so it is a useful way for you to reach out to the community. This is a way to bring the knowledge and wisdom of the community to the surface and make it available for others to build on. There are 10 new topics which have been added to the community in March.


In March there was one new group created. Victoria Connect is a group for anyone in Victoria Australia to get in touch and connect

We note that the groups have been created, but have modest discussion in them - this is common in all broad communities. This tells us that the community facilitation focus also needs to support the group managers with internal support. The Facilitators group will be reinvigorated this month if you are a group manager start thinking about what you would like to get out of the group you have created.  We update a page called Groups list which we will share in the community updates which is a directory of groups.

We will always do our best to champion all the groups, by making it as easy as possible to find them!

You can see the Groups list page here:

We will capture the KPIs every month and share them. You can always see the KPIs in this spreadsheet:


Google analytics

In March the average session duration was 4:12 minutes, being just over a minute less than the last month. The average time on a page was 1:33 minutes being about 20 seconds longer than in February. The number of sessions has decreased to 641 sessions, this is in line with the decrease in users. In March the countries with the most users are still topped by the UK and US, however Brazil takes third place, Portugal fourth. In March sessions from Singapore have the longest time on page at 4:47, New zealand and Ireland have also been spending a similar amount of time on pages.

Sessions by location in March 2019

To view the data from follow the link